Welcome
to FamilyCow.com!
Store
info follows. See Contact Us for the
best way to reach us, or About Us to learn
more about the people behind the Cow. To order by fax or mail, go
to our Mailing Address.
PAYMENT
For
your convenience, we accept Visa, Mastercard, American Express and
Discover. Your complete online security is protected by VeriSign.
You may also choose to place your order through our toll-free, 24-hour,
automated order line: 1-800-220-9683.
GIFT CERTIFICATES
Gift
certificates may be purchased or redeemed online. To learn more, go
to Gift Certificates.
TAX
Purchases
shipped to Colorado residents will be charged 6.9% sales tax.
SHIPPING
Most
items ship within 24 hours by insured UPS. Each product has shipping
clearly marked ahead of time to avoid surprises! The rates range from
FREE to $12.95. Rush shipping is also available on all items: $27
for 2nd Day Air, $45 for Overnight.
If
you have specific questions regarding our shipping policy, please
contact us at Customer Service.
RETURN
POLICY
We
offer an extended, 60-day return period for most products. All we
ask is that the product(s) be returned to us in unused and original
condition. We will give a complete refund minus shipping charges where
applicable. Please contact Customer
Service before instigating a return. We ask that you send the
item(s) to the return address on the package and follow a few simple
instructions.
Due
to manufacturer restrictions, the following items are not returnable:
Switched-On Schoolhouse, State History Programs, Videos and DVDs,
Cyber Patrol. Defective items or items damaged in shipping will be
replaced promptly.
LOW
PRICE GUARANTEE
The
majority of the products on FamilyCow.com are offered below retail
price. One of the ways we strive to serve you and your family is by
offering the lowest prices possible. For any product offered on this
site, we offer a Low Price Gurantee. That means if you see the same
product sold for less elsewhere, we will match that price including
shipping. In many cases we will also offer you an added bonus such
as a free family video along with your order. Just mention where you
found the other price when you place your order. We appreciate the
opportunity to be of service. Please contact Customer
Service if you have any specific questions we can help you with.
TECHNICAL
SUPPORT
Full
technical support is available for all products we carry. Simply go
to Contact Us for the details on each
product.
PRIVACY
POLICY
We
respect your privacy and honor that with our Privacy Policy. We use
the information you provide when placing an order in order to complete
that order. We share this information with outside parties only to
the extent it is necessary to process your order. Your email address
will never be shared with any party outside Preview or FamilyCow.com.
APPRECIATION
We
appreciate our customers and do all we can to serve them fairly and
honestly. Please let me know
if there is some way I may serve you better!
Britt Muhlig
President
FamilyCow.com, Inc.
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